Everything You Need To Know Before You Get Started
Is My Information Secure?
Yes — completely! Your organizer is locked with a key that only you hold. Everything you enter is encrypted on your own device before it's saved, and only you can unlock it. Not us, not our providers, not anyone. Even if someone broke into our systems, all they'd find is scrambled data with no way to read it.
What Devices Does It Work On?
Your organizer works on any device — desktop, laptop, tablet, or smartphone. Sign in from anywhere and your entries are right there. It can even be saved to your phone's home screen like an app for instant access anytime.
Is This A Subscription?
No. The Family Financial Legacy Organizer is a one-time purchase. There are no monthly fees, no renewals, and no hidden charges — ever.
How Is It Delivered?
Within minutes of your purchase you'll receive a welcome email with your personal setup link. Open it, choose a password, print your Family Access Card, and your organizer is ready. About two minutes, start to finish.
What Is The Family Access Card?
It's a printed card with a recovery code that lets your loved ones open your organizer when the time comes — no password hunting, no guessing. Keep it in your home safe, with your estate attorney, or wherever your family knows to look. It's also your own backup if you ever forget your password.
What If I Forget My Password?
Use the recovery code on your Family Access Card to sign in and choose a new password. Because nobody but you holds the key to your organizer, we can't reset it for you — that's exactly what keeps it private. Please keep your Access Card somewhere safe.
Can I Update It After I Fill It Out?
Absolutely. Your organizer is a living document — open it anytime to update accounts, add new information, or make changes as your life evolves. Everything saves automatically as you type. We recommend reviewing it once a year.
Is This A Legal Document?
No. The Family Financial Legacy Organizer is an organizational tool — not a legal document. It is designed to help your family locate and access your financial information. We always recommend working with a licensed estate planning attorney for your will, trust, and other legal documents.
What's Included In The 10 Sections?
Your organizer covers Personal Information, Financial Accounts, Insurance Policies, Property & Assets, Digital Assets, Passwords & Device Access, Legal Documents, Trust Qualifier, Celebration of Life, and Key Contacts & Notes.
Can I Print It?
Yes — simply click the Print / Save as PDF button at the bottom of your organizer. A printed copy alongside your Family Access Card in your home safe is a nice belt-and-suspenders backup.
What If I'm Not Tech Savvy?
The Organizer is designed to be simple and straightforward — if you can fill out a form you can complete your organizer. And if you ever get stuck our team is just an email away at info@family-flo.com.